Frequently Asked Questions (FAQs)
Order Related
After we receive your order, we will verify your payment and prepare your package according to your preferred delivery date. In the event that we run out of stock and cannot fulfil your order on your chosen date, we’ll reach out to you at least 1 day ahead of your chosen delivery date to re-arrange.
It depends. If the product has been packed and picked up by our courier partner, we will not be able to change your order anymore.
We offer all major payment options: credit card/debit card, Paypal and PayNow. If the payment option you are looking for is not listed above, do email us at info@prettyhealthy.sg, we’ll do our best to help.
Yes, you could reach us @ +65 9771 6543 via call, message, Whatsapp, during office hours from 1030am to 630pm or drop us an email here: info@prettyhealthy.sg
Shipping
FREE local delivery for all orders $59 and above. Orders below $59 will be charged an additional S$5 delivery fee. You can also opt for express next day delivery with a $15 shipping fee.
Delivery is available from Monday to Saturday, excluding Sundays, and public holidays.
Yes, of course, you can do so under “Delivery Date”.
Your parcel will be delivered to you from 9am-10pm for standard delivery. If you’d like to choosea specific timeslot, there’s an additional charge of $15.
If your delivery has not been made within the stipulated time, please email us at info@prettyhealthy.sg or contact us at +65 9771 6543 with your Invoice number.
You may email us at info@prettyhealthy.sg with your Invoice number. However, this can only be done if your parcel has not been shipped.
Yes! We now ship to Malaysia, Indonesia and Hong Kong.
For other countries, kindly drop us an email at info@prettyhealthy.sg for further details.
Malaysia: $10 (7-14 working days)
Hong Kong: $25 to $40, depending on quantity purchased (7-14 working days)
Indonesia: $40 (7-21 working days)
Membership & Account
When you create an account with us, you’ll enjoy all the great deals on our estore. 15% off all Imedeen products, 10% off all Centrum & Caltrate products & exclusive bundle deals at 40% OFF, & earn loyalty point with your spend, which can be used as cash off, ALL YEAR ROUND!
Every new member will get 200 points for FREE upon signup; 200 points for every successful referral (you can get your referral link from here: https://www.prettyhealthy.sg/my-account/points); 400 points for every unique product review; and 2X member points when you spend 15 days before till 15 days after your birthdate!
You’ll also enjoy other perks like: birthday discounts, exclusive invitations to events and other privileges and more.
Simply click here to create an account, you can also choose to use your Gmail or Facebook account to fasten the process.
You may click here to reset your password, just make sure you got the email address correct. Alternatively, if you are still facing problems, kindly drop us an email at info@prettyhealthy.sg
You may use them to offset your purchase upon check-out page whereby every 80 points = $1
Every new member will get 200 points for FREE upon signup; 200 points for every successful referral (you can get your referral link from here: https://www.prettyhealthy.sg/my-account/points); 400 points for every unique product review; and 2X member points when you spend 15 days before till 15 days after your birthdate!
After adding your chosen products to the cart, and pressing on the “Proceed to Checkout” button, you’ll see the checkout page. Right on top of the page, you’ll see the APPLY POINTS option as shown here:
Key in the value of points you’d like to use in box then clicking on the button “APPLY POINTS”, your total number of points available is indicated below the Points box. That’s it, you’ll see the respective discounts applied at the Cart Discount 🙂
General
A few of the Scott’s vitamins are halal certified, please check out the product description of each product for details. The rest are not.
Our products generally has an expiry of at least 12 months. Do drop us an email at info@prettyhealthy.sg if you wish to find out the expiry of a specific product.
Imedeen Products
Pretty Healthy is the official online retailer of IMEDEEN products in Singapore. Our stocks are sourced from IMEDEEN Singapore directly and this is the pricing recommended by IMEDEEN. We would recommend that you purchase from verified sources to ensure the IMEDEEN products you consume are genuine products for health and safety reasons.
IMEDEEN skincare tablets are recommended to anyone who wishes to maintain a naturally beautiful and healthy appearance. IMEDEEN products are specifically tailored to the changing needs of the skin in every stage of your life.
IMEDEEN Prime Renewal tablets are bio-marine complex, blend of antioxidants and ViTea Extracts, which is designed to stimulate formation of collagen, which is as an anti-wrinkle formula helps improve skin firmness. This product is best suitable for people aged 45 years and above.
While for IMEDEEN Time Perfection tablets are bio-marine complex and blend of antioxidants, which is designed to nourish deeper layers of skin. This product is best suitable for consumers 30 and above years of age.
There is no restriction on what can be taken but these are just the recommended ages for the different products.
Yes, IMEDEEN is suitable to both men and women.
We regret that it is not available anymore. However, you might want to substitute it with Time Perfection tablets instead which contains higher level of antioxidant, grape seed extract and Vitamin C.
Yes of course! As IMEDEEN skincare tablets are food supplements made with natural source of ingredients, it is perfectly safe to take them for long periods of time. IMEDEEN skincare tablets are developed to be a permanent part of your daily skincare routine.
Furthermore, clinical studies have shown that IMEDEEN skincare tablets are safe for long-term use. An efficacy and safety study carried out over more than a year has clearly demonstrated this. IMEDEEN skincare tablets have also been through rigorous toxicological tests, confirming it is a safe product. On top of that, we do have loyal consumers and celebrities who have been using IMEDEEN skincare tablets ever since it was launched in 1991.
Typically, results will show after 12 weeks of usage.
Time Perfection -> 2 per day
Prime Renewal -> 2 per day, 2 per night
If you stop consuming IMEDEEN skincare tablets, the results you have obtained will not disappear overnight, but will be reduced gradually. While we have not examined the pace in which this happens, it varies across individuals. We do understand from past consumer experiences that it may take as short as one month or four to six months for the results to completely wear off.
Yes. During the studies, the effects of IMEDEEN skincare tablets on the face were shown by ultrasound measurements and clinical grading. Furthermore, according to the IMEDEEN Prime RenewalTM study, the skin on the hands and the décolletage (upper part of the chest) were shown to produce equally good results. As for IMEDEEN Time PerfectionTM study, 67% of women who have consumed the product noticed improved texture and decreased dryness on the skin all over their bodies.
Yes. We can mail 3 boxes to you every 3 months, or 6 boxes every 6 months, upon request.
Yes, you can read more here.
Imedeen Formula and Ingredients
The Marine Complex in IMEDEEN’s anti-ageing skincare tablets is not halal.
IMEDEEN skincare tablets are made only with natural ingredients. They do not contain lactose, added sugar, preservatives or artificial flavouring.
Fish oils are an energy source and building blocks for cell membranes while fish proteins are building blocks for various proteins including collagen, fibrillin, and elastin, which are important to the structure and density of the skin. Marine proteins contain high amounts of both essential and non-essential amino acids. Amino acids are direct building blocks for numerous vital proteins in the body.
The skin is no exception. Of special importance to the skin are collagen and elastin proteins, important for the structure and density of the skin. Marine proteins contain high amounts of amino acids and peptides directly involved in the formation (synthesis) of collagen and elastin. Fish oils are made of fatty acids and glycerol. Their main function in the body, including the skin, is as an energy source and building blocks for cell membranes. Fish oils contain a large proportion of omega-3 fatty acids, which play an important role in maintaining membrane fluidity.
The Marine Complex, exclusive to IMEDEEN’s anti-ageing skincare tablets, is an extract rich in proteins and polysaccharides similar to those naturally found in our skin’s supportive tissue which are essential for skin structure and moisture.
IMEDEEN skincare tablets do not contain fat.
Antioxidants effectively help defend the skin against free radical damage and prevent premature ageing.
Imedeen When and how to consume the tablets
Yes, IMEDEEN skincare tablets are based on natural ingredients in doses that is safe to include it as a regular part of your diet along with other vitamins, health foods and dietary supplements.
Do not worry! we recommend that you just continue taking the recommended dose of tablets per day. Try keeping IMEDEEN skincare tablets with your regular beauty products so it becomes an integral part of your skincare routine.
We recommend that pregnant and breast-feeding women, in general, do not take any food supplements unless recommended by their doctor.
IMEDEEN skincare tablets are optimally protected in the aluminium foil packaging. For best results, leave the tablets in the original packaging until use.
Store IMEDEEN skincare tablets in a dry, cool (below 25°C) place, away from children.
We recommend taking the IMEDEEN tablets with food, but it is not mandatory.